Key Performance Indicators

Presented by Eric Le Gallais of MTM Design and CTDA Board Member

The focus of the webinar is on the benefits of using a Key Performance Indicator (KPI), surveys (which is a way of getting some indicators) and best practices for tracking and using KPIs to improve business performance, with examples from the made-to-measure industry.

Learn what KPIs are and why they are important for made-to-measure businesses how they can help our industry digitalize and succeed.

Learn about the benefits of using a KPI dashboard, including making data-driven decisions, identifying trends, setting specific goals, and measuring progress against benchmarks. Best practices for tracking and using KPIs to improve business performance with real-life examples from the made-to-measure industry will also be shared.

Made-to-measure store owners and managers will gain a deeper understanding of KPIs and how they can be used to take their businesses to the next level.